M e x M o n e y


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Dear Customer, We have launched AI powered KYC & KYB facility for New customer account opening.

Frequently Asked Questions

Find answers to all your queries about our service.

  • Are online payments secure?

    Yes. Correctly setup, online payments are secure and Mex Money has access to a range of fraud screening tools to help protect your business.

  • How can I accept online payments?

    You can accept online payments through our payment gateway and integrate through a hosted payment page or an integrated payment page.

  • Does the payment gateway accept international payments?

    Yes, most of the payment gateway accepts international payments

  • How to Choose the Right Payment Gateway for Your Online Store?

    The things you should consider when choosing a payment gateway provider that suits your needs are: Cost, security, accepted credit cards, support, and integration with ...

  • What types of cards are accepted by the Payment Gateway?

    Payment gateways accept all major credit cards such as Visa, Mastercard, or American Express.

  • How much does it cost to integrate a payment gateway?

    The price depends on the payment gateway provider, credit or debit card provider, and merchant service provider. Get in touch today and a member of ...

  • How does a payment gateway work?

    A payment gateway encrypts sensitive credit card data and processes a payment between customer and merchant, ensuring the transaction is carried out securely.

  • What is an online payment gateway?

    An online payment gateway is a merchant service that authorizes payments for eCommerce sites. In other words, the payment gateway transfers the payment data from ...

  • What do I need to qualify for funding?

    You must be in business for at least a year. Your business accepts card payments via a card machine.

  • How much will I get funded?

    If you know your monthly card payment turnover, this will give you an estimate to the size of funding you could receive. Typically, you can ...

  • How are repayments made?

    On receipt of your Business funding, the repayment process begins automatically. From this point on, whenever one of your customers pays you on card, a small ...

  • How Long Does Business Funding Take To Pay?

    Business Funding will typically take an average of 9 months to repay, but this may vary depending on the size of your funding and the ...

  • How To Get Started?

    1. Complete Online Application – details will be submitted to our fund partner YouLend 2. Review & Approve – most applications are reviewed and approved within a few days ...

  • How do mobile card terminals work?

    Mobile card terminals are handheld terminals that come pre-installed with SIM cards in order to easily connect to the strongest mobile networks available in any ...

  • How often will the card terminal need to be recharged?

    Our mobile card terminal battery will last up to 8 hours on a single charge (if taking back to back payments).

  • What cards are accepted?

    All major debit and credit cards including Mastercard, Visa, and American Express (with a separate agreement.)

  • Can I accept contactless payments?

    Yes. All our card terminals have contactless built-in including Apple Pay, Google Pay, and Samsung Pay.

  • Can I setup the terminal myself?

    Yes. All our terminals are easy to install and we provide freephone support should you have any issues.

  • Can I take card payments over the phone?

    Yes. All our card terminals support Card Not Present transactions.

  • How will you support my card terminal?

    Our freephone helpdesk is available 7 days a week and if your terminal is not working, we will send you a new one.

  • What are the supported transactions?

    Sale Refund Reversal Pre-auth Cash back Gratuity / Tips Contactless Mobile payments – Apple Pay, Google Pay and Samsung Pay Chip & PIN Swipe / ...

  • How does a portable Bluetooth card terminal work?

    They are Bluetooth-enabled, which means they are wireless, allowing you to take payments within 100 metres of its base unit. They are lightweight and easy ...

  • What businesses is the portable terminal suitable for?

    They are ideal for businesses who want to be able to take card payments to their customer, rather than having them come to the counter. ...

  • How often will the card terminal need to be recharged?

    Our portable card terminal battery will last up to 8 hours on a single charge (if taking back to back payments).

  • How does the countertop card terminal work?

    The iCT250 countertop card terminal can be connected through a phone line and/or broadband.

  • What type of card terminal would best suit my business?

    We know that every business is different, that is why we provide a variety of different card machines and terminals – so that you can ...

  • How quickly will I receive funds?

    Our standard settlement is made to your bank account on the next working day.

  • Where to get a credit card machine for small business?

    You can get your credit card machine at Mex Money. We support local and small businesses with card machines that are designed specifically for your ...

  • How to set up card payments for small businesses?

    Small businesses can accept payments the same way as larger businesses do. There are multiple ways to take payments including accepting credit card payments, accepting ...

  • How to get a credit card machine for a small business?

    Smaller businesses can begin taking credit card payments by selecting a payment provider that enables credit card payments. In order to start accepting credit card ...

  • What is the best card machine for small businesses?

    If you are a small business, having the best credit card processing rates is vital as the number of transactions will be small. At Mex ...